RETURN POLICY

All sales are final. We do not accept returns or exchanges unless the item is defective, damaged, or incorrect.

We provide high-quality products at fair, accessible prices through a sustainable, resource-efficient pricing model that minimizes extra margins and ensures consistent value worldwide. 

This approach also helps us maintain quality, efficiency, and reduce waste, which is why all sales are final under our global policy. 

If you receive an item that is defective, damaged, or incorrect, please contact us within 7 days of delivery  HERE .

We will do our very best to resolve your issue.

FAQS
How should I return the item?
We maintain quality, and efficiency, and reduce waste. We do not accept returns or exchanges unless the item is defective, damaged, or incorrect.
What should I do if I receive incorrect or damaged items?
Please contact us within 7 days of delivery HERE. We will do our very best to resolve your issue.
When will I receive my refund after returning the item?
Returns are processed within 3-5 business days after your item(s) are delivered to us. 
Can I exchange items?
We do not offer exchanges.
Additional information on our Online Return Policy?
  • Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
  • Damaged, defective, or incorrect items must be reported within 7 days of delivery.
  • Return drop-offs are not accepted at our DC or corporate office.
  • Please do not directly return to the sender's address on the package slip or our company's address.
  • Any parcels returned to us due to the customer refusing to pay customs charges/taxes, a full refund is not acceptable, we could only accept a 30% refund in this case. For orders we help to pay the taxes (either import or export taxed), we only accept a 50% refund of the order.